SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vibesngifts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vibesngifts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfect!! The is exactly the same as the picture, the quality is amazingly good, 100% recommend it!
For my budget, Christmas Deer Warm Slippers is the perfect solution. This shop rocks!
Fast delivery. The shoes are very well made and look good
Like it a lot. Quality is excellent. Packed well. Recommend.
tiens bien chaud semelle épaisse prendre une pointure de +
Even better than the pictures. Came really fast. Thanks to the store, I Love It.
I decided to compare with similar offers and soon found out it's the best possible alternative
Good quality ! Looks amazing!
Comfortable, warm and
Even when it's not discounted, Christmas Deer Warm Slippers represents the perfect value for money
Bychtra delivery. Sneakers are bombing. At 45 small, unfortunately. To joy I got, not my husband))) the truth is on my 38-39 big, but walking in them is quite comfortable)))) malomerit in general. I think on two sizes))) took a friend 1,5 more, let's see
Получила рождественские тапочки,очень красивые,мягкие и удобные,цвет классный)))заказывала размер 40-41 он подходит на 38-39 размер мне как раз :)))
Very cool sneakers, soft and comfortable. The order came during.
Very fast shipping. I was surprised by the good quality in general and especially the sole. I recommend it.
The quality of the product was good.The shipment was faster than I expected, I thought it would take about a month but it didn't.
Jak on the picture, зручні ні ні мямяшли в в в в в менменменменменменза
Good product for the pricing, recommend at the moment.
Good slippers on a thick sole. Size 38-39 for 37 European.
Malomerit, take on the size, but it's better by two more. And so everything is fine, more beautiful, soft
Как писали и другие покупатели: тапки не такие насыщенные как на фото, но я покупкой довольна, они прелестные) В Харьков доехали за 20дней. Внутри вложение, чтобы не помялись.
Delivery 2 weeks to Yaroslavl as part of the general parcel. By size it is difficult to judge, bought a daughter as a gift for Ng for a foot length of 24,6 cm, so they have not yet used, measured on themselves, I just have have 24,1 of course they are probably carried, but up the side, it will not be very comfortable to step on it. Walking, by the way, is not very convenient, because they are massive, and the leg in them as it is lost, and when walking, they want to jump out of the sneaker, after preliminary testing, the impression is ambiguous, but if you do not walk, but sit, it is quite comfortable)
Slippers are very high quality and comfortable, the EU size 41 ordered 44-45 sat perfectly
Классные, теплые, мягкие и уютные. Правда доставка до Ставропольского края заняла больше месяца.
Beautiful super comfortable I highly recommend.
it's lovely ! just as described