SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Vibesngifts (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://vibesngifts.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order happened after 2 weeks. Courier to home. Cool material, very stiff. Can after washing will keep the otherwise but me fits. Lovely printing. All comply with the description.
Apron is excellent, the fabric is dense, harsh. At a height of 175 cm approached well.
Fully recommend for this price. It will be great addition to my outfit during christmas cooking.
everything's fine
On a pity, the pinching of the otrimannya is normal to the photographer's not viyvala, the apron is one of the huddles. Tsopky, trochi grubuvatiy, ale without unpretentious smell. I fight, do not shed
It looks very good quality. Very happy with the purchase, highly recommended!
Great product and price
Thanks came apron! I take what time I will still recommend!!
Fast shipping! Really good quality. Thank you!
is of the best deals I made recently. Thanks to the store!
Well done and well packed in the shipment, I arrive fast.
Its same like in the picture. I am very happy. Highly recommend!
ok, thnx
Very cool Christmas Themed Linen Apron! I will order more, thank you!
Incredible package, great store, recommend!
was packed very well. very cool... came fast. recommend.
thanks to the store! the quality of is great!
Came of good quality, the fabric is not bad, expected the worst, the photo was attached. In size ± L-M, I can not say exactly. But on my L sits well. It came in less than a month. The length of the strings is 55 cm, the size of the apron itself is attached in the photo (all sizes in cm). The color is bright, everyone is happy
The items are in great condition. I'm really satisfied with the product!
Bello arrived fast and has the very cute colors excellent
modest price, top quality!
Via DPD shipping fast.
Apron is convenient, corresponds to the photo. The only thing, I thought it would be brighter.
Good quality ! Looks amazing!
Corresponds to the description. Cute apron.